Where Every Pet Is Family

We provide private, small-capacity boarding for Syracuse families who want calm routines and dependable care.

Our Story

Zaine's Stay & Play is built around one core idea: fewer dogs, better care. We intentionally keep capacity limited to three suites so each guest gets attention and a predictable routine.

Our owner-on-site approach helps us respond quickly, follow household preferences, and keep communication consistent from check-in to pickup.

We serve Syracuse-area families who value safety, transparency, and a home-style boarding experience over high-volume turnover.

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Our Values

What drives everything we do

Love & Care

Every pet receives individualized attention and affection from our caring team.

Safety First

Certified staff, secure facilities, and 24/7 supervision ensure your pet's safety.

Excellence

We maintain the highest standards in pet care, facilities, and customer service.

Community

We're proud to serve the Syracuse pet-loving community.

Meet Our Team

Certified professionals who love what they do

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Sarah Chen

Co-Founder & CEO

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Mark Williams

Co-Founder & COO

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Dr. Emily Rodriguez

Veterinary Consultant

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James Park

Head Trainer

Certifications & Standards

We maintain the highest industry standards

Licensed Pet Care Facility
Certified Pet First Aid & CPR
Professional Dog Trainer Certification
Fully Insured & Bonded
USDA Licensed Kennel
Member of Pet Care Services Association

Ready to Join Our Family?

Book a tour and see why pet parents trust us with their furry family members